COVID-19: Customer Guidelines & Your Safety

COVID-19: Customer Guidelines & Your Safety

CLASS BOOKINGS

ALL CLASS BOOKINGS MUST BE MADE VIA OUR BOOKING APP “GLOFOX” OR VIA OUR WEBSITE. IF YOU HAVE NOT BOOKED ON-LINE YOU WILL NOT BE ABLE TO ATTEND THE SESSION. AS WELL AS CONTROLLING ATTENDANCE NUMBERS, THIS METHOD WILL ALLOW US TO TRACK & TRACE EVERYONE SHOULD THERE BE A CASE OF COVID-19 CONNECTED TO THE STUDIO.

IF YOU ARE A PAYG CUSTOMER THEN YOU MUST PAY VIA CARD VIA THE APP – WE WILL NOT BE ACCEPTING CASH PAYMENTS AT THE STUDIO.

PRIOR TO ATTENDING A CLASS, YOU MUST HAVE RETURNED THE NEW ELECTRONIC PARQ HEALTH QUESTIONNAIRE (PAR-Q Lion Fitness 2020). THIS NEW FORM INCLUDES A WARNING ABOUT COVID-19. IT MUST BE RETURNED ELECTRONICALLY.

PLEASE MAKE SURE THAT YOUR GLOFOX ACCOUNT INCLUDES A CONTACT MOBILE NUMBER AND EMAIL ADDRESS.

NB. PLEASE DO NOT MAKE ANY BOOKINGS FOR THE WC 27TH JULY UNTIL AFTER THE 20TH AS GLOFOX DOES NOT CURRENTLY REFLECT WHAT WILL BE AVAILABLE.

PERSONAL TRAINING

BOOKINGS WILL BE MADE DIRECTLY WITH YOU, PLEASE CONTACT US TO DISCUSS YOUR REQUIREMENTS.

STRENGTH & CONDITIONING

THE NEXT SESSIONS WILL BE AVAILABLE IN SEPTEMBER. TO ADD YOUR NAME TO THE RESERVE LIST PLEASE CONTACT US.

ARRIVING AT THE STUDIO

IF POSSIBLE WE ENCOURAGE YOU TO TRAVEL BY FOOT OR BICYLCE TO EASE THE PRESSURE ON AVAILABLE PARKING. ALTERNATIVELY IF THERE IS NO SPACE AT THE STUDIO PLEASE FIND A QUIET (SAFE) SPOT A SHORT DISTANCE FROM THE STUDIO TO PARK YOUR VEHICLE.

PLEASE COME “GYM READY” – THE CHANGING FACILITIES WILL NOT BE AVAILABLE OTHER THAN TO WASH HANDS OR USE THE BATHROOM.

PLEASE ONLY BRING A DRINK AND HAND TOWEL WITH YOU. THE HAND TOWEL IS FOR YOU, PLEASE DO NOT USE THIS ON ANY EQUIPMENT. WE WILL BE PROVIDING BLUE ROLL AND SPRAY TO CLEAN DOWN ANY EQUIPMENT USED.

DO NOT BRING ANY OTHER PERSONAL BELONGINGS IN TO THE STUDIO.

FACE COVERINGS – THIS IS NOT COMPULSORY AND IS A PERSONAL CHOICE.

WHEN YOU ARRIVE AT THE STUDIO PLEASE DO NOT ENTER IF YOU CAN SEE THAT THE AREA IMMEDIATELY IN FRONT OF THE DOOR IS NOT CLEAR. WAIT UNTIL IT IS CLEAR AND AT ALL TIMES OBSERVE THE CURRENT SOCIAL DISTANCING GUIDELINES. ONCE YOU HAVE ENTERED THE STUDIO PLEASE MOVE AWAY AS QUICKLY AS POSSIBLE FROM THE ENTRANCE TO A SAFE SPOT THAT WILL BE SHOWN TO YOU BY THE INSTRUCTOR.

CLASS CHECK-IN – THERE WILL NO LONGER BE A CLASS CHECK IN SYSTEM. THE INSTRUCTOR WILL DO THIS ON YOUR BEHALF VIA HIS/HER OWN MOBILE DEVICE.

WHEN YOU ENTER THE STUDIO PLEASE USE THE PRODUCTS AVAILABLE TO SANITISE YOUR HANDS. THE TOILET FACILITIES WILL ALSO BE AVAILABLE FOR YOU TO WASH YOUR HANDS.

FOR EVERYONE’S SAFTEY – PLEASE ENSURE THAT YOU TAKE ALL REASONABLE PRECAUTIONS AND ACTIONS TO HELP SUPPORT THE SAFETY AND WELLBEING OF EVERYONE AT THE STUDIO.

DO NOT ATTEND THE STUDIO IF YOU ARE SHOWING ANY SYMPTOMS OF COVID-19. 

DURING THE CLASS

AT ALL TIMES FOLLOW THE INSTRUCTIONS OF THE CLASS INSTRUCTOR, THE SIGNANGE AND FLOOR MARKINGS AROUND THE STUDIO. (SEE VIDEO).

TO MINIMISE THE RISKS THE MAJORITY OF OUR CLASSES WILL BE WITHOUT THE USE OF EQUIPMENT. SHOULD WE USE EQUIPMENT THEN UNLESS CLEANED DURING THE CLASS THE ITEMS USED ARE NOT TO BE SHARED BETWEEN PARTICIPANTS. AT THE END OF THE CLASS IT WILL BE YOUR RESPONSIBILITY TO WIPE DOWN ANY EQUIPMENT YOU HAVE USED AND LEAVE IT IN YOUR TRAINING ZONE.

TIMETABLE / CLASSES – WHAT TO EXPECT!

THE ABOVE OUTLINES THE SITUATION BETWEEN NOW AND THE 7^THOF SEPTEMBER. WHY THE 7^TH?  THIS IS THE DATE THAT WE  HOPE TO LAUNCH OUR NEW TIMETABLE AND BRING MORE CLASSES BACK TO THE STUDIO. WE ALSO HOPE THAT AT THIS STAGE WE WILL HAVE SEEN A FURTHER EASING OF RESTRICTIONS.

WE ARE OPENING UP THE SESSIONS ON A VERY CAUTIOUS BASIS. THE GUIDELINES ANNOUCED LAST WEEK WOULD ALLOW US TO TRAIN UP 12 PEOPLE IN THE STUDIO AT ANYONE TIME. BUT, TO US THIS FEELS A LITTLE HIGH AND COULD BE DIFFICULT TO MANAGE SAFELY, CERTAINLY WHILST WE GET USE TO THE NEW PROTOCOLS. DUE TO THIS WE ARE LIMITING THE NUMBERS TO A MAXIUM OF 8 PER CLASS.

PLEASE NOTE THE FOLLOWING ADDITIONAL POINTS:

• YOU WILL ONLY BE ABLE TO BOOK 7 DAYS IN ADVANCE.
• THERE WILL BE A 2 STRIKES AND YOU’RE OUT RULE. IF YOU DON’T ATTEND TWO BOOKINGS THEN YOU WILL BE PREVENTED FROM MAKING FURTHER BOOKINGS (TEMPORARILY).
• IF YOU KNOW YOU’LL BE UNABLE TO ATTEND A SESSION THEN AS A CURTOUSY TO OTHERS PLEASE CANCEL THIS AT THE EARLIEST OPPORTUNITY.
• WE’RE GOING TO HOPE WE CAN ALL APPLY SOME COMMON SENSE TOO. THERE ARE ONLY A LIMITED NUMBER OF CLASSES, SO PLEASE RESTRICT YOUR ON-SITE (NOT ON-LINE) BOOKINGS TO A MAXIMUM OF 2 PER WEEK.
• SATURDAY’S WILL START AGAIN TOO FROM THE 25TH OF JULY.
• PLEASE REMEMBER THAT ALL OF THE CURRENT CLASSES WILL REMAIN ONLINE DURING JULY AND AUGUST.
• FOR TWO REASONS THERE WILL BE NO OR ONLY LOW VOLUME MUSIC DURING THE CLASSES. 1) GOVERNMENT GUIDELINES STIPULATE THAT WE NEED TO CONTROL NOISE TO REDUCE THE INCREASED RISKS ASSOCIATED WITH SHOUTING /  RAISED VOICES, & 2) SO WE CAN ALLOW THE CLASS TO BE LIVE STREAMED VIA ZOOM.
• WHERE POSSIBLE WE WILL RUN THE SESSIONS OUTDOORS USING OUR OUTDOOR TRAINING ZONE.
• THERE WILL NOT BE ANY “GYM TIME” SESSIONS DURING THIS PERIOD. THEY WILL RESUME AGAIN IN SEPTEMBER.

IF YOU HAVE ANY FURTHER QUERIES OR CONCERNS THEN PLEASE DO NOT HESITATE TO CONTACT US.